Event & Course Booking Terms & Conditions

1. Delegate Cancellations/Changes

a. Cancellations will be accepted up to 4 weeks prior to the course and must be sent by email/fax. An administration fee of £30 will be charged for all cancellations for events that are paid for. This is not levied on free events.

b. No refunds will be given for cancellations within 4 weeks of the course date.

c. Substitute delegates will be accepted at any time. Please email with details of the original booking and details of the new delegate including any dietary needs if necessary.

d. We discourage the transfer of delegates to a different course. Exceptions will be made for those who are unable to attend due to sickness when a sick note will be required. Only one transfer in the same calendar year is permitted.

2. Course Cancellations/Changes

a. The ACDM reserve the right to change the programme, venue or trainers if necessary.

b. In the event of a cancellation the ACDM will give you 15 days notice when a full refund will be offered without liability for any consequential or indirect loss. We will try wherever possible to offer an alternative date/location.